Privacy Policy

1. Introduction

Flores AutoFlow LLC ("we," "our," or "us") operates floresautoflow.com and provides business automation services to contractors and home service businesses. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our website or services.

By using our website or engaging our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

Information You Provide

We collect information you voluntarily provide when you:

• Fill out our contact or audit request form (name, email, business type, pain points)
• Communicate with us via email or phone
• Sign up for our services
• Provide access to your business tools for automation setup

Information Collected Automatically

When you visit our website, we may automatically collect:

• IP address and general location data
• Browser type and device information
• Pages visited and time spent on site
• Referring website or source

Information from Third Parties

If you engage our services, we may access data from third-party tools you connect (e.g., CRM systems, email platforms, scheduling software) solely to build and maintain your automations.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide customer support
• Deliver and maintain our automation services
• Build custom workflows tailored to your business
• Send service-related communications
• Improve our website and service offerings
• Comply with legal obligations

4. Information Sharing

We do not sell, rent, or trade your personal information. We may share information only in the following circumstances:

• Service Providers: Third-party tools necessary to deliver our services (e.g., form processors, automation platforms)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In connection with a merger, acquisition, or sale of assets

5. Data Security

We implement industry-standard security measures to protect your information, including:

• Encrypted data transmission (SSL/TLS)
• Secure access controls for client data
• Regular security reviews of our systems

However, no method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law. When you terminate services with us, we will delete or anonymize your data within 90 days unless legally required to retain it.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Object to or restrict certain processing
• Request a copy of your data in a portable format

To exercise any of these rights, please contact us at info@floresautoflow.com.

8. Cookies and Tracking

Our website may use cookies and similar tracking technologies to enhance your experience. You can control cookie settings through your browser preferences. Disabling cookies may affect some website functionality.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will take steps to delete it promptly.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of our website or services after changes constitutes acceptance of the revised policy.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Flores AutoFlow LLC
Woodridge, IL
Email: info@floresautoflow.com